Hyland Software

Cloud Engineer (AWS)

Aug 2023 - Current

• Played a key role in the design & deployment of Hyland's Gov Cloud, including building out an internal & customer facing Citrix Virtual Apps and Desktops solution.
• Manage AWS hosting environment using Terraform/Git.
• Work with architects to design and deploy cloud solutions.
• Provide guidance to DevOps and cloud engineers.
• Perform complex troubleshooting while participating in highly visible incident response calls.

Infrastructure Engineer (Cloud Platform Engineering)

Jun 2021 - Aug 2023

• Part of a compute focused infrastructure team responsible for the Hyland Cloud that consisting of multiple colocation data centers and numerous global regions in AWS with 20K+ servers.
• Performed architecture/engineering tasks as a team SME in Citrix, PowerShell, Terraform and AWS.
• Designed & managed IT systems within VMware and AWS.
• Hands on AWS experience with VPC, EC2, Auto scaling, S3, ALB, Lambda, SNS, RDS, Route 53, CloudFormation and SSM.
• Performed various DevOps tasks for Hyland’s Edge product.
• Created PowerShell scripts and automation to assist with colocation to AWS migrations.
• Built a successful POC for CI/CD golden master pipeline utilizing Packer, PowerShell and Pester.
• Automated AWS deployments with Terraform and CloudFormation.
• Deploy infrastructure using Ansible Tower.
• Designed and built multiple hybrid data pipeline solutions contributing to a substantial increase in ARR.
• Used Jira, Confluence, BitBucket and GitHub to manage and document projects.
• Built a successful POC integrating local AD with AWS managed AD for AWS RDS authentication.
• Automated management of AWS, VMware, and Citrix environments using PowerShell and vendor SDKs.
• Managed a Citrix DaaS environment consisting of 24 regions, 15K+ published applications and 7K+ users.
• Designed a 1.5K user Citrix DaaS environment in AWS and migrated to it from Amazon WorkSpaces.
• Designed Citrix VDI solution for Hyland’s FedRAMP environment.
• Managed Windows, Ubuntu, Amazon Linux, Rocky Linux and CentOS servers.

Data Center Inc.

Lead Technical Project Engineer

Dec 2016 - Jun 2021

• Designed a custom Linux based MFA solution for accessing datacenter environments.
• Created an ASP.NET web application to monitor and dashboard DCI's IIS based application performance metrics.
• Designed an ASP.NET managed file transfer solution that handled close to a million file transactions.
• Created a Python service to automate AD account management.
• Provide L1 & L2 mentoring and leadership.
• Use Serena PVCS Version Manager for source control and Fortify SCA for a static code analyzer.

Senior Technical Project Engineer

May 2014 - Dec 2016

• Created an ASP.NET web application to document server configurations and inventory.
• Created numerous PowerShell scripts to manage IIS, SSL, AD, VMware, SQL Server, Azure AD.
• Designed and managed multiple Citrix VDI deployments on VMware and XenServer.
• Build out NetScaler for XenDesktop/XenApp gateway, VPN and load balancing.

Technical Project Engineer

Jun 2012 - May 2014

• Support and manage Windows and Ubuntu Linux servers (Bash/Python scripting)
• Perform Nessus security scans and mitigate discovered vulnerabilities and exploits.
• Design and manage clustered systems including MS SQL Server, MySQL, Scale-Out File Server.

Hutchinson Community College

Linux Operating Systems Instructor (Temporary/Part-time)

Aug 2015 - Dec 2015

• Developed and taught curriculum that encompassed the entire Linux OS life cycle.
• Encouraged students to be analytical and use critical thinking to troubleshoot issues.
• Introduced students to full-stack software development utilizing the LAMP stack.

McPherson College

Hutchinson Community College